The Foundations Lean Six Sigma for Service Businesses course is designed to provide participants with a comprehensive understanding of process improvement methodologies. By combining the principles of Lean Six Sigma, this course equips individuals with the tools and techniques needed to analyze processes, identify inefficiencies, and implement effective solutions. Through hands-on learning, participants will explore the lifecycle of process improvement projects, gain insights into process management, and learn how to structure and execute impactful improvement initiatives. Whether you are new to Lean Six Sigma or seeking to enhance your skills, this course offers practical knowledge and actionable strategies to drive efficiency and quality in any organization.
Training Outline
- Process Improvement Basics
- Introduction to Lean, Six Sigma, and Lean Six Sigma
- Process Improvement Project Lifecycle
- Baseline Process Assessment
- Workflow Transformation
Who Should Attend
This course is ideal for professionals in service-based industries who are looking to enhance operational efficiency and streamline processes. It is particularly beneficial for:
- Team leaders and managers responsible for process improvement initiatives.
- Professionals in operations, quality assurance, or business development roles.
- Individuals seeking foundational knowledge in Lean Six Sigma to apply to service processes.
- Employees tasked with reducing waste and optimizing workflows in their organizations.
- Anyone aiming to implement structured process improvement projects with measurable outcomes.
Whether you're new to process improvement or seeking to refine your skills, this course equips participants with practical tools and methodologies to drive meaningful results.
Facilitator
Samuel Drauschak is the co-founder and chief process scientist at Truvle, whose mission is to assist businesses in reducing wasteful activity by providing them with innovative tools, software, and expert content. With over a decade of experience in management consulting, Sam has worked with companies in financial services, resources, legal services, media, and digital services to simplify and improve their operations using process science fundamentals.
Program Details
Monday, February 10 through Wednesday, February 12, 2025
8:30 a.m. - 4:30 p.m.
Robins School of Business, University of Richmond
Registration Information
Fee: $895 per participant. Early bird registration of $795 if payment received by December 31, 2024.
*This program is not eligible for tuition remission for UR employees.
CEUs: 2.1